Watched day and night
Our software checks the computers, servers, internet equipment, and backup jobs listed in your service plan 24 hours a day. If a server or internet connection goes down, it alerts the technician on call.
What those promises mean
Backed up every night
We back up the systems listed in your service plan every night. We check for failures every morning and test that the saved information can be recovered at least once each month.
99.9% uptime goal
We aim to keep the computers, servers, and internet equipment we manage working at least 99.9% of each month. That allows for no more than about 44 minutes when those systems are unavailable in a typical month.
who we are
Veterinary IT is our work. Not a side offering.
Across our team, we bring about 75 years of experience supporting veterinary technology. We know the language, the equipment, and the PIMS, PACS, imaging, and lab systems your hospital depends on.
Your veterinarians and veterinary technicians should be caring for patients, not spending hours on hold explaining familiar systems to a general help desk. We start with the context, so support can start closer to the answer.
Less time on hold. More time with patients. More tails wagging.
What we handle
Everyday IT support
The same people who know your practice, answering fast, every time.
Same team, every call. They already know your network.
The systems that run your hospital
Networks, workstations, PIMS, imaging/PACS, and lab integrations.
The boring stuff, done so well it stays boring.
Security, updates & backups
We install security updates and back up the systems listed in your service plan every night.
Ransomware picks on the unprepared. Not our clients.
How it works
01
We learn your hospital
Every system, machine, and quirk — mapped before we touch a thing.
02
We watch the systems
Our software checks them day and night and alerts the technician on call when a server or internet connection goes down.
03
You focus on patients
We keep the tech alive so your team stays on the reason you exist.
We don't disappear when the server does.
We spent years inside support organizations, and watched sound cost decisions quietly trade away the things that never show up on a spreadsheet — response time, continuity, and anyone who actually understood the business. So we built the opposite, and pointed it at the one thing we know cold: veterinary hospitals. A team that stays, learns your setup, and treats your uptime like our own.
We're The Other Guys. The ones who actually stick around.
Read our story →Allow us to be your other guys.
Tell us about your hospital. You get back to the tails; we'll handle the systems and whatever's been left unfinished.
Get in touch →